Privacy Policy
Cuddle Therapy Adelaide provides high-quality, personalised services and ensuring that your privacy is respected and protected. This Privacy Policy outlines our commitments regarding the collection, use, and protection of your Personal Information. We adhere to the Australian Privacy Principles under the Privacy Act 1988 (Cth). These principles govern how we handle your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au
What is Personal Information and Why Do We Collect It?
Personal Information refers to data or opinions that can identify an individual. Examples include your name, address, phone number, and email address.
We collect this information through various means, such as:
Direct communications (e.g, emails, phone calls).
Our website or third-party booking platforms.
Cookies and other digital tools.
We use your Personal Information for purposes such as:
Providing our services to you.
Responding to inquiries.
Marketing communications, where consent is provided.
You can unsubscribe from marketing communications at any time by contacting us directly.
Sensitive Information:
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, criminal record or health information.
Sensitive information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.
Disclosure of Personal Information:
We may disclose your Personal Information:
With your explicit consent.
Where required or authorised by law.
We will never sell or share your information for marketing purposes without your consent.
Security of Personal Information:
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, and disclosure. Your information is securely stored in digital and physical formats.
When your Personal Information is no longer needed for the purpose, it was obtained, we will securely destroy or de-identify it, except where we are required by law to retain it (e.g., for a minimum of 7 years).
Access to Your Personal Information:
You may request access to or corrections of the Personal Information we hold about you. Please contact us via the booking form to make this request.
No fees apply to requesting access, but we may charge an administrative fee for copies of records. Identification may be required to protect your information from unauthorised access.
Maintaining the Quality of Your Information
We aim to keep your Personal Information accurate and up to date. If any of your information is incorrect or outdated, please notify us so we can update our records promptly.
Policy Updates
This Privacy Policy may be updated periodically. The most recent version will always be available on our website.
Privacy Complaints and Inquiries
If you have any concerns, complaints, or questions about this Privacy Policy, please contact us at:
Cuddle Therapy Adelaide
Address: Adelaide, SA (specific details available upon booking)
Email: Via booking form HERE
We take privacy concerns seriously and will respond promptly to resolve any issues.
